Just got the game and it crashes when I try and launch it

Did this, nothing changed. Still stuck after choosing favorite club (and communication preferences). Never able to reach the main menu.

Hello. Try following these steps for clearing the personal saved data:

1. Hit the Guide button on your controller
2. Highlight the FC 26 icon
3. Press the Menu button. It's the small one to the right of the guide button with the 3 horizontal lines on it
4. Choose Manage game & add ons
5. Go to Saved data
6. Delete the file with your gamertag on it

Let me know what happens. Thanks!

Exactly the same problem here. And also the same as in this thread:

Fc 26 free trial | EA Forums - 13224557

Tried everything. Also the things Aljo adviced, nothing helps…

Hi there. Try clearing out the local saves. You can find instructions for that in this article under "Free up hard drive space". 

Also, if you're using an external hard drive, try installing the game to either the internal hard drive or an expansion card. Thanks!

I have the exact same problem. Had the ‘Showcase’ working just fine, but as soon as I applied for the 10h trial I am stuck on this screen. Restarting FC 26, restarting the XBOX, deleting and re-installing FC 26, …: nothing works. The problem occured yesterday and today it is still the same. It’s a shame, because after the trial I was seriously considering buying the game. Can anybody from EA reach out to us with a solution?

Ok so I downloaded the free trial on x box s an I can do all the setup like choosing your club bot after I Finnish doing all that it just puts me in this screen and doesn’t move it’s been like this for over an hour