Is anyone else having connection issues with ultimate team?

Hi there. Try using the web/companion app to delete your squads. Not the players, just the squads. Then, try loading in to UT again. You also may need to create an empty squad. Let me know if that helps or not. Thanks!

I have tried this. Still getting the same issues. Worth noting I can’t access my original ea email to rectify anything else. I can only sign in as I remember the password. 

I recommend you open a case with an advisor to get your email updated. That can be done by using the 'Contact us' button at the bottom of this page.

What platform are you playing FC 26 on?

Whenever I try to contact an agent, it sends me recommended troubleshoots which I’ve already tried. PS5. 

An advisor should be able to help get your email updated.

As far as connecting to UT goes, please try the following:

1. Unplug your modem/router for 2 minutes
2. Hard restart your console by holding down the power button until it turns off

3. Power it all up and try playing again

But I cannot get through to an advisor? I have tried the above steps and it is still crashing fairly often. Similarly to others who have posted in the last 24-48 hours, I don’t ever have issues this bad and nothing has changed with my internet connection. 

Please follow these steps to open a case with an advisor:

1. Go to https://help.ea.com/en/help-home/
2. Type EA Account into the search field
3. Select the EA Account tile
4. Click on See more topics
5. Click on 'I need to update my EA account information'
6. Click on the option for chat

Sorry, but these instructions were no help. I cannot see the ea account tile. 

Sorry about that. I can see now those instructions no longer apply. Instead, go here and scroll to the bottom of the page. Hit the 'Contact us' button to get started on a support request.

I got through to an agent who refused to update my email for “security reasons” despite having a secure device registered. Also tried all of their steps and the first time I tried to log in to ultimate team, it didn’t let me log in. They then said I have to go to ea forums to get help. They also advised this is where I’d make a complaint.