Missing ICON Pre-Order Content – EA Sports FC 26 Ultimate Edition (PC)

I pre-ordered the EA Sports FC 26 Ultimate Edition on 24th July 2025 through the EA App. My order clearly states:

EA SPORTS FC™ 26 Ultimate Edition + Pre-Order content
PC Download

This was well before the August 26th cutoff date, so I should be eligible for the untradeable 1 of 15 ICON Player Item as part of the early access + pre-order rewards.

However, during early access, my ICON content has not appeared anywhere in-game. I’ve checked Ultimate Team, Clubs, and even created a Career Mode & clubs save while connected to EA servers, but the content still hasn’t unlocked. I’ve also tried restarting the game and confirming I’m logged into the correct EA account tied to my purchase.

Is anyone else experiencing this issue? And is there an official word from EA on when (or if) the missing ICON content will be delivered?

Any help would be greatly appreciated.