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Manu_Power_Girl_
Seasoned Traveler
8 days ago
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(PATCHED) GUIDE: FIX PC disconnection problem

If every online match disconnects and sends you back to the menu, do this (This method doesn’t work if you’re already unable to connect to the EA servers):

1) Close everything
Close FC 26, Steam, and the EA App.

2) Delete the FC26 folder
Go to: C:\Users\YOUR_WINDOWS_USERNAME\AppData\Local

If you don’t see AppData:
File Explorer → View → Show → Hidden items

Delete this folder: "EA SPORTS FC 26"
(From the bin too. This does NOT delete the game, just corrupted network sync files.)

3) Verify the game files through Steam
• Steam → Library
• Right click the game → Properties
• Local Files → Verify integrity
(It’s correct that it shows you the 3 corrupted files because when you delete the folder, the files are removed, so when you run the verification, it downloads the folder again with the 3 files fixed).

Wait for it to finish.

4) Restart your PC

5) Proper launch order
• Open EA App
• Then open Steam
• Launch FC 26 from Steam

IMPORTANT: Do NOT change graphic settings. Unless, all the steps become useless.

6) DISCONNECT FIX (do this every time you open the game)
1. Go to Online Settings
2. Set Cross-play → OFF
3. Enter any mode (Pro Clubs / Rush / Rivals)
4. Set Cross-play → ON
5. Start the match


I tested this method after the latest patch and I was able to play for hours straight (Pro Clubs, Rush and Ultimate) without getting disconnected or being sent back to the menu.
I can confirm that this fix is currently working. 

Some are reporting that it works and some not. 

Sometimes when you close and restart the game it will start disconnect again. You have to do all the steps again to let it work. Hope this will help some of you.

Sorry in advance to those for whom my help won’t be useful.

UPDATE:

Some are reporting that the EA team has released this temporary note (still after following this guide — otherwise it’s useless, but I haven’t tested this part yet):

“The team has been investigating non-stop since the issue was raised, and thankfully I can report that while we don’t yet have a fix, we DO have a potential workaround.

Please tell your PC players to change the setting below:

Graphics Settings > Crowd Quality > set to MEDIUM (do not set to ‘Low’)”

If the settings don’t save and reset (mostly because you can’t change them in-game after following the steps, otherwise it starts disconnecting you from matches again), please try this method:

  1. Press Win + R, type %localappdata%\EA SPORTS FC 26, and press Enter.
  2. Find and open fcsetup.ini with Notepad.
  3. Change the line crowd_quality = to
    crowd_quality = 1 (1 = medium).
  4. Save and close the file.
  5. Right-click fcsetup.ini, go to Properties, check Read-only, then click Apply and OK.

I haven’t tried this method yet, so I can’t confirm it.

EA OFFICIAL UPDATE PATCH V.1.1.2:

"FC 26 v1.1.2 will be out soon, addressing a PC specific disconnect that can occur in online matches.

While waiting for this update, players can temporarily change the Crowd Quality setting under Graphics to medium to work around this issue. Please ensure to restart the title for this change to take effect."

LAST UPDATE:

EA OFFICIALLY PATCHED THE ISSUE WITH THE UPDATE V 1.1.2, This guide is no longer valid. If you are experiencing other disconnection issues, they are no longer caused by the same problem, but by the servers or an issue with your network.

  • LAST UPDATE:

    EA OFFICIALLY PATCHED THE ISSUE WITH THE UPDATE V 1.1.2, This guide is no longer valid. If you are experiencing other disconnection issues, they are no longer caused by the same problem, but by the servers or an issue with your network.

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