Hello,
I am on PS5 and I have two EA accounts with two different email addresses.
My PlayStation account is linked to the old EA account, which is blocking access to FC Hub and FC Pro rewards on EA FC 26.
I am unable to create a case through help.ea.com (no confirmation email and no case history visible).
Could you please identify both EA accounts and transfer the PSN link to the correct EA account?
Community ManagerHi there. You should be able to open a case to get some help with this. Try following these steps:
That should let you open a case. Thanks!
The live chat option is not visible for me. I tried to open two different tickets for my two issues on help.ea.com, but the problem is that my case history is empty and there is no tracking available. I also attempted to contact support on Twitter/X, but I have not received any response. I have been trying for several days without receiving any assistance.
