Unfairly got banned Case #229343516
Hello I've got banned without a reason saying that I've cheated which i never did!! I've been a club member on the same account on pc since 2017 Now i appealed to unban, but it says "waiting on s...
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Same daily message after every appeal
Hello,
We have received your most recent correspondence expressing concerns about the action that was taken on your account.
After thoroughly investigating your account and concern, we again found that we actioned your account correctly after it was found to have violated our User Agreement. We will also be unable to provide any details regarding our internal procedures.
Due to this violation, we will not remove the sanction that was applied to your account.
You can review the full User Agreement at http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
After completing two full investigations into your complaint, we consider this matter closed.
Please don’t reply to this email, as we don’t monitor this inbox. If you need more help, visit our website:
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Thank you,
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Ahmed, think honestly, is there any program running simultaneously during games, or anything that might be interacting with your network that could have triggered a ban? Have you done anything that you can think of that could have triggered people reporting you? If not, then it's obviously incredibly unfortunate, but it's quite possible it could be something you overlooked? If the latter were to be the case, then perhaps you could mention that in any future appeals?
I'm trying to think but nothing comes to mind.
What kind of program could be the reason, can you please give examples?I don't know, perhaps a VPN or some third party software of some sort? Anything that interferes with Kernel could perhaps trigger Javelin, I would assume (Although I know literally nothing about any of this modern stuff)
can a vpn do this?
I don't use it but it is in my ground "RAV VPN"
Someone please check this list of background programs for me!
The last program update before the ban was 4 days before it, and it was "NVIDIA FrameView SDK"
Can it be? what else?
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