This technical support is **bleep**, it has been 3 months and the same issue is happening and nothing solved, what they are good at is to make this game worse and worse and say we will see what we can do in this issue and nothing solved
I explained the game's biggest performance issue in detail and provided documentation. There's nothing left for me to do as a player. The people who need to find a solution should do something now. For the first time, I've distanced myself from this game in an unbelievable way.
I did same. They removed my complaint.
