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Cerkinho1997's avatar
Cerkinho1997
Rising Newcomer
24 days ago

Been banned from transfer market

I just came in ultimate team and those sellable players I had were gone al my coins were gone I went to transfer malarkey I had a msg saying “ your account has been blocked from using the transfer market . Plus it said I was giving my counts to my other account which is a penalty and I haven’t which is not true I lost around 200k of coins not everyone is rich to play the game pay to win so all the coins I worked very hard for it and now all gone for some bs that I haven’t done 😭😭😭 pls someone help me I’m clueless what to do 

2 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    24 days ago

    Cerkinho1997​ 

    We have a specific process for ban appeals. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

    How do I appeal a ban

    Thanks.

  • Cerkinho1997's avatar
    Cerkinho1997
    Rising Newcomer
    11 days ago

    I did the appeal long time ago and I’m still not unbanned is there anything else that I can do and any way to find out how long is it for . It’s really affecting my enjoyment for the game 😔

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