Been banned from transfer market

I just came in ultimate team and those sellable players I had were gone al my coins were gone I went to transfer malarkey I had a msg saying “ your account has been blocked from using the transfer market . Plus it said I was giving my counts to my other account which is a penalty and I haven’t which is not true I lost around 200k of coins not everyone is rich to play the game pay to win so all the coins I worked very hard for it and now all gone for some bs that I haven’t done 😭😭😭 pls someone help me I’m clueless what to do