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UnitedMadrid's avatar
UnitedMadrid
Seasoned Newcomer
3 months ago

Can’t play online matches

I pre ordered FC26 to be able to play early and till now I can’t play any matches for rivals & rush neither online tournaments. Every time i tries to play there is black window displays in the middle of screen and the joystick stops and I can’t move the players and this causes a lot of losses and I didn’t get any points so I am wasting time and money for buying the game. I an waiting for any reply.

4 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey UnitedMadrid​ Could you please clear your console’s cached data and see if that helps? To do this, hold the power button to fully shut down your PS5, unplug it for 1–2 minutes, and then restart it.

    Also, make sure to review the other steps in our Technical Guide, as they may help resolve the issue.

  • UnitedMadrid's avatar
    UnitedMadrid
    Seasoned Newcomer
    3 months ago

    Hey I have tried all the steps and I still have the same issue so What should I do at this issue it has been a week since the pre order and I can’t play a proper game at rivals! Seeking your urgent help.

     

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