False Positive Permanent Ban for Legit Market Trading (Vitinha TOTS)

Hello EA Community Team and Moderators,

I am writing this post out of complete desperation because my account was permanently banned for "Coin Trading," which is a complete false positive. I have already submitted multiple standard webform appeals, but they keep getting instantly rejected by what seems to be an automated system without any real human review.

I am a dedicated and legitimate player. I have invested well over 100 Euros of real money into EA Points on this account, and my only goal is to get my club and my progress back. I do not want refunds; I just want justice for my account.

The ban happened right after a completely standard and legitimate transaction on the open transfer market:

I bought a Vitinha 97 TOTS card for 2.1 million coins.

A bit later, I sold the same card on the open market for 2.3 million coins.

My total coin balance went from around 11.5M to 14 million coins purely through legal market engagement, gameplay, and trading within the rules of the Ultimate Team.

Furthermore, I have kept regular screenshots of my club's progress and coin balance throughout my journey. These images clearly document the organic and steady growth of my balance over time, proving that every single coin was earned step-by-step through pure gameplay, rewards, and legal trading, without ever purchasing a single coin from third parties. I am more than willing to provide these files to any EA representative who can review my case manually.

I have never bought coins, distributed coins, or participated in coin trading. My account was flagged incorrectly by an automated bot system.

Since the standard support tickets are stuck in a loop of automated rejections, I kindly request a Community Manager to look into this and manually escalate my case to a senior Terms of Service supervisor for a proper human audit of my transfer market logs.

Thank you for your time and help.

Platform: PC

EA ID: ParafusosEmFalta