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FimraRulez's avatar
FimraRulez
Rising Novice
17 hours ago

FOR EA TOS TEAM , HELP ME I HAVE BEEN UNFAIRLY BANNED TWICE

To any EA Terms of Service team member reading this,

I am posting here as a last resort after exhausting all other options. My account has been banned twice under similar circumstances, and I strongly believe both bans were incorrect. The first time, in January, my account was banned for coin transfer when i did not do anthing other than trading normally, i sent multiple appeals but all were rejected , after 10 days then i got a mail that my account was incorrectly flagged and they restored my access fully . Since then, I continued playing and trading completely within the rules, building my coin balance from around 3 million to  25 million through legitimate market activity.

Recently, I have been banned again for the same reason, and despite submitting multiple appeals, I have received only identical automated responses with no indication of a manual review. I have tried contacting EA Live Chat multiple times and have spoken to approximately 9–10 advisors. Every single one of them has told me they have no direct way to contact the TOS team. This feels like a huge gap in communication, where players have no real way to reach the team responsible for such serious decisions—it feels almost impossible, like trying to reach the highest authority with no access.

I have been playing EA Sports titles since 2017, buying every release, reaching Elite Division, and investing countless hours into this game because I genuinely love it. However, the way my case has been handled this year has been extremely discouraging. I have all proofs of my activity and trading , furthermore i have all my long term evolutions in my team as well as i have been fully invested in the game.

If any TOS team member sees this, I sincerely request you to please review my account manually. I am fully willing to cooperate and provide any information needed. If there is even a single piece of evidence that I have violated any rules, I will accept the decision without hesitation. All I ask for is a fair review and a chance to be heard.

 

Please help me.

2 Replies

  • FimraRulez's avatar
    FimraRulez
    Rising Novice
    10 hours ago

    exactly i spent alot of time. and where is that breaking any rule ?? their system flagged me all i need is one manual review 

  • Unfortunately you won’t get any help here. The mods cannot do anything. 

    but the fact you have been trading serious amounts of players is not surprising you got a ban. 3mill to 25 mill is no easy task, and very time consuming especially over a few months

    personally I got a warning a while ago for buying 10 and putting them back on the market, for a weekly challenge. On that basis it’s hardly surprising you got a ban

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