January 19 False Ban Wave - Case #235578146
Dear EA , my Case number: #235578146 I have been a Rank 1 level player since FIFA 19 (now FC) and consistently achieve Rank 1 each year. I spend a significant amount of FIFA Points annually and pla...
Forum Discussion
EA_mplsnow
Community Manager
Community ManagerHey emreerx10,
Sorry to hear that you're still waiting to hear back from your appeal on this account ban. While we appreciate the information you've shared about the context, your history with the series, and the incorrect device categorization situation, we are unable to directly support any account-related requests here on the forums.
If you've followed these steps to create an appeal, you're on the right track! Once the team has updates for your case, they will reach out to you through email. Please note that response times may vary, depending on the number of cases they're actively investigating at the moment.
In the meantime, you can keep an eye on the status of the appeal(s) on your case history page. If the status is Transferred or Waiting on Studio, then the appeal is still under review and has been passed along to the right team. Please avoid resuming the appeal(s) until you receive a response to prevent any additional delays. We appreciate your patience while they're taking a look!
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