Market locked in Web & Companion App despite full in-game access (EA Play Pro)

I’ve been playing EA FC 26 with EA Play Pro since October 1st, and I’ve already played the game for 12 days. The transfer market works perfectly inside the game, but it does not open on the Web App or Companion App.

I receive the message that the market is unavailable or locked, even though I have full in-game access. I’ve already been active in Ultimate Team, completed objectives, and traded players from within the game, so I should have full access to the market across all platforms.

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