Mass False Bans for “Balance Transfer” on PC
Throwback to 24.12.25, when EA’s automated detection system flagged thousands of PlayStation accounts for “balance transfer.” After 8–10 hours, they fixed the issue and unbanned everyone with a singl...
Forum Discussion
EA_Vendcera
Community Manager
Community ManagerHey everyone,
thank you for all your reports and making us aware of these false bans. Our Security team reviewed the cases and, as many of you already learned, removed a lot of the sanctions.
Ensuring the integrity of our transfer market and economy can be a bit challenging at times. Thanks for bearing with us.
Hey EA Support Team and fellow FC players,
I’m one of the many players caught in the **mass false bans on January 16th at 9:40 AM**, and I’m absolutely devastated. My account [edit: email address removed] was hit with a permanent ban and a generic "cheating" accusation—even though I’ve done nothing wrong. And my case remains waiting on studio- Case #235290539. Could this kindly be addressed? I am part of the victims during TOTY.
To add context, I’m an **EA Play Pro member** who’s invested both time and money into supporting EA’s ecosystem. I purchased EA Sports FC on **December 28th**, and since then, I’ve logged **242.2 hours** of straight, legitimate gameplay: grinding Division Rivals, clearing Squad Battle objectives, and playing casual matches with friends. I only use my **Xbox Elite Controller Series 2**—no hacks, mods, exploits, or modified hardware of any kind.
As a paying EA Play Pro member, this ban feels like a slap in the face. I’ve poured hundreds of hours into this game and trusted EA’s anti-cheat system, only to be caught in a widespread glitch that’s ruined my experience. The "cheating" claim in the ban notice is completely false, and the 242.2 hours of consistent, normal gameplay on my account proves it.
We all know the anti-cheat system failed catastrophically that day. I’m begging EA to take a second look at my case, dig into my activity logs, and reverse this unfair ban. If you were also hit by the Jan 16 ban wave, drop a comment below—let’s make sure EA hears our voices and fixes this mess.
Cheers，
ManshuShawar
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