Playstation Ban and My EA Account

Hi, Thank you so much

My right to appeal has been taken away. When I log into my account, I can't initiate any appeal process. I emailed PlayStation but received no reply, I called them but received no response. There's no solution, all my hard work has gone to waste. Although it's very difficult for me, I'm going to stop playing FIFA. Losing all this effort makes a fresh start impossible.But I don't think it's right to treat customers this unfairly. There are tons of people using cheating devices, and those who annoy us with those cheats continue playing without getting banned, but we, who have dedicated years to this game and haven't done anything illegal, are being banned. This is really unfair.

Best regards.