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Mendochief's avatar
Mendochief
New Novice
3 days ago

Mass Effect 3 Could Not Activate

Hi, I was playing Mass Effect 3 single player and multiplayer without problems a few days ago and now it says "could not activate", I've tried many ways to solve it like deleting the License folder multiple times but the issue persists, can somebody help me with this? or should I just uninstall the game and forget it existed?

 

2 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey there, this error can usually be fixed by clearing the temp files and deleting the license folder: 

    Delete EA License Files:

    • Make sure the EA app is closed.
    • Press the Windows key and "R" at the same time.
    • Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
    • Delete all files in the "License" folder.

    Please clear your temp files:

    • Press the Windows key and "R" at the same time
    • Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
    • Your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
    • (If some files or folders can't be deleted, reboot and try again.)

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