ME3 Legendary Crashing On Launch
Hi all - I'm asking this question here because I've tried basically every solution to this problem that I've come across in other forums/reddit posts/youtube videos and none of them have helped me. ...
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Tried it the way you suggested, still no luck for me.
There were, however, a bunch of crash dump files:
Sorry for the late answer, live interfered yesterday.
All your DUMP files show INVALID_POINTER_READ accesses violations.
This means that "MassEffect3.exe" or a function that it called used a pointer that was invalid, either because it pointed to zero, because the memory it pointed to had already been freed or the memory address was invalid.
All that equals a accesses violations and the program is terminated.
The problem is that this can have many reasons:
- Hit Windows key and X.
- Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” or "Windows Terminal (Administrator)", whichever option is offered.
- Inside PowerShell, CMD or Terminal enter: (You can copy and paste the following cursive text.) DISM.exe /Online /Cleanup-image /Checkhealth
- Press ENTER.
- If errors are found, notify us. If no errors were found repeat steps 1 & 2.
- Inside PowerShell, CMD or Terminal enter: DISM.exe /Online /Cleanup-image /Restorehealth
- Press ENTER.
- The system will start validating soon. If it throws an error, please list it here.
- After it reaches 100% repeat steps 1 & 2.
- Inside PowerShell, CMD or Terminal enter: sfc /scannow
- Press ENTER.
- Post the message you receive at the end of the processes here.
Then:
Please preform a Clean Boot:
A clean boot is a process that starts Windows with a minimal set of services and startup programs. This can help eliminate or find software conflicts.
How to perform the clean boot:
- Press Windows key + R to open the Run dialog box.
- Type “msconfig” (Without the quotes.) > Enter.
- In the System Configuration window, go to the Services tab.
- Check the box that says, “Hide all Microsoft services”.
- Click Disable all. (Make sure the EABackgroundService remains enabled.)
- Go to the Startup tab and click Open Task Manager.
- In the Task Manager, disable all startup items that are activated.
- Close Task Manager and go back to the System Configuration window, then click OK.
- Restart the computer, the PC will start into clean boot mode.
- Test the Game.
2. Additional Steps (Inside the Clean Boot Mode) - Ensure your virus scanner and other security software are disabled.
- Disable Afterburner and similar software.
- Make sure any CORSAIR software is disabled or uninstalled.
- Ensure your GPU and CPU are not overclocked.
- Disconnect all peripherals except for your mouse and keyboard.
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