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RequiusXD's avatar
RequiusXD
New Novice
24 days ago

MELE won't launch in Steam. Stuck in a Validating loop

I am no longer able to play Mass Effect Legendary Edition via Steam on PC. When I try to launch the game via Steam, The EA app opens up and shows a "Preparing Game" message for about a minute, and th...
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RequiusXD's avatar
RequiusXD
New Novice
19 days ago

Thanks again for the reply. Since you mentioned Windows Updates could be affected, I manually checked for updates. There was one, so I updated. I also updated my Nvidia GPU driver just in case. 

I ran the three commands in the terminal directly after trying and failing to launch the game. 

The first two commands didn't show any errors, so I ran the sfc /scannow command. Here are the results: 

Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

I also confirmed the issue still persists after running the commands.

holger1405's avatar
holger1405
Hero+
16 days ago

RequiusXD​ 

Is Steam still validating the game files at startup? 

If not, validate them now after OS problems have been repaired.

Also:

Press the Windows key > Write "CMD" (Without the quotation marks) > Right click on "Command prompt" in the search results. > Run as administrator.

  • Copy "findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt" (Without the quotation marks) into the prompt of the command prompt. > ENTER.
  • Upload the "sfcdetails.txt" that is now on your desktop. 

 

 

  • RequiusXD's avatar
    RequiusXD
    New Novice
    15 days ago

    Yes, Steam is still stuck in a validating game files loop whenever I try to launch Mass Effect Legendary Edition.

    I waited for the validating to complete before opening the command prompt as admin.

    The command: findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt did not work. 

    C:\Windows\System32>findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt
    The system cannot find the path specified.

     

     

  • holger1405's avatar
    holger1405
    Hero+
    14 days ago
    RequiusXD wrote:

    The command: findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt did not work.

    Now that is strange. Did you moved userprofile folders (Dokuments/Desktop) to a different location? 
    Did you run the command in an elevated commend prompt? 

    Please clear your temp files:

    • Press the Windows key and "R" at the same time to open the Run dialog box.
    • Into the new window, type or copy & paste:  "%temp%"  (Without the quotes.) > hit "ENTER"
    • Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.  
      (If some files or folders can't be deleted, reboot and try again.)

    Then:

    • Go here and download "Revo Uninstaller. (The freeware version, Portable version works too.)
    • Run "Revo Uninstaller" > Uninstall EA app.
    • At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Advance" > Browse.
    • If "Remaining registration content found" is displayed > Select All > Delete > Next
    • When "Remaining Data and Folders" is displayed > Select All > Delete.
    • Restart the PC
    • Download a new EA app setup exe from here. (Do it even if you already have the installer!)
    • Install EA app.
    • Run EA app as Administrator > Click the EA app shortcut on your desktop > Run as Administrator. 
    • Test. 



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