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It didn't work. If there are any other options, please let me know. 🙏
EA_Shepard
Can you have a look here?
- EA_Shepard2 months ago
Community Manager
Cheshuychatuy Did you purchase it through the EA app store or use a code?
Are you able to log into another PC or laptop you can install the EA app on by chance?
If they aren't showing at all, that is more of a local issue not an app issue so to speak. All of that should show up regardless if you even own the game or not.- 2 months ago
Hello. The code was purchased and then activated. If you think this will help, I will ask a friend who has everything working properly to install and check it. However, the friend has the Steam version of the game. Please help me if this does not work.
- 2 months ago
Hello, we logged in to my account using a friend's computer and EA app. After that, we installed Mass Effect 3 again. As before, only one expansion is available: "Extended Cut". There is still a way to open and view the DLC in the game itself, but it has been marked as undergoing maintenance for in-game purchases.
- EA_Shepard2 months ago
Community Manager
Cheshuychatuy Gotcha. So the DLC within the game is hardcoded which means it should always be there even if you dont own it because thats how you originally had to obtain it way back when.
So, if you log into another computer with your account and it still does not show, that is a different issue altogether.
When you log into another account on the same computer like your friends account, does it show the DLC as an option to ontain in the EA app?
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