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NRC18_NRC18's avatar
NRC18_NRC18
Seasoned Newcomer
9 days ago

Loss packet 20%

Hello,

I have a problem with packet loss in NHL 25. everything was fine in NHL 24. I have optical internet and PS is connected via cable.

Can you advise me where the problem is?
Alternatively, provide the IP addresses of the servers? I'm from Slovakia, how do I find out which server I'm connecting to? my provider asks me to do this to test the connection.

Thank you for any advice.

 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager

    Hello. Are you on a wired or wireless connection?

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager

        Apologies. I see you mentioned that previously. Have you tried all the troubleshooting steps here? Do you happen to have NHL 24 installed still? I'd be curious to see if you're having the same issue there or not. I know you weren't previously, but it's always possible something changed recently. Was your connection fine with 25 at first, but then started having this packet loss?

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager

      Can you try contacting your ISP? Everyone in this thread is from Slovakia and are experiencing packet loss. Most likely, this is an issue with the ISP.