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kurtos5's avatar
kurtos5
Seasoned Novice
1 day ago

Game freezes, lags and speed up.

Im getting really frustrated with the lag, freeze and speed up packet loss. Are the servers broken because it's happening more and more. I'm  a goalie so it's frustrating when it freezes, lags and speeds up on saves. Please fix tjis because it's on EA server side. It's not my internet this is the only game that does it. If you tell me to reset my modem I'll explode.

4 Replies

  • kurtos5's avatar
    kurtos5
    Seasoned Novice
    7 hours ago

    Ive uninstalled and reinstalled, I've reset my modem, I've got into safe mode deleted the cash, I've changed my dns to cloudfare and google I've lowered my mtu to 1400 1425 1430 etc. I've changed ehternet plugs. This legit only happens in NHL 26 this doesn't happen in any other game on my system (ps5)

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    8 hours ago

    If it were server-side, we'd be getting a lot more reports of this.

    Can you tell me which steps you already tried so we don't repeat them?

  • kurtos5's avatar
    kurtos5
    Seasoned Novice
    8 hours ago

    No, I'm plugged in @ 10gb port in pure fiber internet 1.5gb it happens twice every period where the game freezes lags and speeds up to catch up. I'm playing now and it's happening. I've gone through all troubleshooting steps this is server side

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    9 hours ago

    Hi there. We're not aware of any issues with the servers. Are you on a wireless connection by chance?

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