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mg3jmxw4zom9's avatar
mg3jmxw4zom9
Seasoned Newcomer
6 days ago

Game play for Matching Moments game.

Game play in the matching moments game has many problems, bugs, and technical issues. Please address, and fix them. I enjoy the game, but unable to play, and enjoy it until the tech probs are resolved. Your I.T. team really needs to shutdown the game, and fix everything wrong with it ... then re-launch it!

2 Replies

  • mg3jmxw4zom9​ 933af7b5bf9a1ec8​ 

    Hello! Sorry to hear you are having issues playing Matching Moments. Currently I am playing the game, and it is working as designed. However, there have been a few players reporting that their progress is being reset, if this is currently what you are experiencing, please follow the steps outlined by Community Manager EA Lanna here > Matching Moments Reset

    If this is not the issue you are currently experiencing, please try these troubleshooting steps:

     

    Please give these troubleshooting steps a try and if you need help, please ask and myself, other players or our Community Managers will be glad to help!

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