I’ve been in a ticket back and forth with different representatives and only going in circles. I also ended up trying to purchase another lightspeed bundle, which worked the second time, but I’m wondering now if they’ll just give me the run around? I opened the ticket a week ago. Is this wait time normal/common?

Dm me with the dates of the purchases. Looking at your account, you received all the content from the 4 LSBs.

I purchased an astroid mech and lightspeed bundle, but never received them.

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Yaphette_Kotto
New Rookie
3 months ago
My ally code is 665-746-831
bw9zw64r4271
Rising Novice
3 months ago
Also purchased a Lightspeed Bundle, the Finalizer, and my characters haven't been relic'd up to 7. Trying the EA help but they stated I should just check the forums to see if there will be any fix. Boo
Yaphette_Kotto
New Rookie
3 months ago
Did you get charged for it as well?
bw9zw64r4271
Rising Novice
3 months ago
Yes I did, and screenshot 'd the receipt. Sent to EA's help desk. wsa told to up vote people having the same issue. Apparently the only way to get anyone to do anything, is to up vote people with similar issues
Yaphette_Kotto
New Rookie
3 months ago
Well that’s unfortunately bleak. Hopefully someone comes across this post sometime soon then
JbroJammin
Rising Scout
3 months ago
Yeah seeing issues with the gift card promo and CG is tone deaf about it.
Yaphette_Kotto
New Rookie
3 months ago
Any luck on your end yet?
Yaphette_Kotto
New Rookie
3 months ago
Now EA support sent me a list of my purchases and considered the job done. I’m not sure what I’m supposed to do anymore considering I bought the packs twice only for them to work the second time but be charged for both times. Is there any way you could help,EA_Gunner ?
EA_Gunner
EA QV Team
3 months ago
Dm me with the dates of the purchases. Looking at your account, you received all the content from the 4 LSBs.