Web Store froze, gave an error, gave me nothing, but charged me.

Question

I tried to grab an Anniversary crystal pack this morning, the site froze for a minute and then gave me an error. I bought it again, and it worked. I looked online, and was charged twice. Please refund the first charge since I received nothing.

akatheplaybook · Answer

I tried using EA Help, they took forever sending incorrect troubleshooting information, told me that I received the contents of both charges, and closed the ticket. This is absurd.

Forum Discussion

Web Store froze, gave an error, gave me nothing, but charged me.

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