Just keeps "connecting" forever - Macbook air
I have had this problem for about a week now. When I start the game, it works fine until I get to the point where I am supposed to chose which household to play, but it just keeps "connecting" forever, and I cannot get trough. I even let it sit trough the night once, and the next morning it was still "connecting" in the way you see in the picture i took.
After the first time this happened I tried everything I could think of, and noticed that after i pressed "repair" when managing the games in the EA-app, the thing you see in the other picture would pop up, even though I thought I lost that game, and that popping up is the only thing I have seen of it - it is also much blurrier then the rest of the app. But after I did all the things the support-people (2 different ones, actually, because nothing helped), I knew time and again that it would not work because that thing kept popping up. I even bought another add-on, to see if that could help (far-fetched, I know, but these games seem to be moody sometimes, maybe they just wanted more). It did not - surprise, surprise.
Also, when it stops at "connecting" I have to restart the mac, and "force" the sims and ea app to close, to even be able to close the game - if not it just keeps on "connecting" forever (which I am quite tired of writing now, after all those support-messages btw). Since I broke my leg and is forced to stay still for once anyway, I would love to actually be able to build some things..
The support-people sent my case to the Bug-team, so I really hope something will come of it, but if anyone have any good advice on this, I would love the input. Thanks!