My Sims 3 Expansion isn't showing up in the Launcher

Hello @Killjoy98642,

Could you please clear Origin cache, then run another Repair and check if the same issue occurs?

Let us know how you get on.
- Kristi

I'll try that. I'll let you know what happens. Thank you!

Okay now I'm trying to clear the cache but it says to delete all Origin files in  the C:/ drive except the LocalContent. But I can't figure out which is local and which isn't.

Okay so I cleared the cache and repaired the game. No issues have been resolved. Origin says Into The Future Limited Edition is installed but the Sims 3 game launcher still says I have no expansions.

@Killjoy98642 Is ITF in the downloads tab of the launcher? If so is it installed?

On Origin, it says it installed under "extra content" but in the launcher, there's nothing in any of the tabs.

Sorry to hear that @Killjoy98642.

In this case could you please delete the Into the Future expansion folder (default: C:\Program Files (x86)\Origin Games\The Sims 3\EP11), then restart your computer and you should be able to re-download the expansion from Origin.

After reinstalling, please check if the same issue occurs.

Let us know how you get on.
- Kristi

Will do, thank you.

Hey @Killjoy98642,

Just checking in 🙂 Did your issue get resolved or are you still having trouble?

- Kristi

I reinstalled the expansion. It's in the launcher. Hopefully this was a permanent fix. I'll let you know if it stays. Thank you so much.