Sims 3 on EA App won't launch.
First of all I'd like to start by saying how bad the EA Operators are on the live chat. They told me to restart the PC two times after reinstalling Direct X9 and clearing the cache on the EA App and ...
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That's weird, but not surprising considering this is EA. If you're missing the TS3W.exe file, and so is the other person who first replied to you, then it's likely that that is the source of the problem. And if that's the case, your only other option (besides trying to miraculously get a refund out of EA) would be to purchase a physical copy of the game. Considering you simply stated "The Sims 3" with no specification of an expansion pack/stuff pack or DLC content, I'm going to assume you purchased the base game. You can probably find its disc for only a few dollars. Also, it may just be the base game doing this. I bought two of the expansion packs within the past year, and they work perfectly fine. (As do a couple of the others bought before them. The rest I have physical copies for, so I can't attest to those). A warning, though: If you fix your situation, I strongly suggest NOT buying the DLC worlds through the EA App. They are glitched and do not work, because the key provided to you for installation via email will come up as "expired" or "already registered" even though it's supposed to be a new copy.
I'm sorry I can't give you a concrete solution to your problem, but I hope you find a way to get it taken care of. Best of luck!
Hello there!
Thank you for your answer!
Yes, it is pretty unfortunate that after buying the game now I should buy it again but as a physical copy of the game...
I think EA should be more concerned about solving these issues, as it is really bad for such a big company to not be able to solve a problem with a game that's basically their own... As us, many other people bought the game from or for their EA App and have our same issue. It's such a shame :(
Anyway, thank you for stopping by!!
