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chopchic's avatar
chopchic
Newcomer
2 days ago

Can't play, but can go into Build Mode and CAS

I have this error code: 132:2f1962c8:ced30bd2

It only pops up whenever I try to click play on any household. The ones I've created and the game's preset households. I just played last night and had no issues or never added any new CC or new expansion packs of the sort. Then today, I went to launch my Sims 4 and all of a sudden when I try to resume playing one of my households I get that error. 

I've tried deleting the EA folder and launching again to get a brand new one which I still get the error with a fresh new game with no mods or saves, restarted the game and EA, restarted my computer, and tried playing with no mods, nothing works. Another issue I ran into is the repair. I can't repair my application. It fails midway and then tells me to relaunch EA which I've done numerous times. I don't understand the error and I can't find anyone else who has the same issue. I already sent my support ticket today, but I want to try to post on the forum to seek help too. 

As said in the title, build mode works and creating a sim works too. I can still save and click on the worlds. Just not play.  Please someone help me I want to play so bad right now.. 😓

gameplay issue

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  • CGrant56's avatar
    CGrant56
    Hero+
    2 days ago

    chopchic  This sounds like something is wrong with the game files.  If repairs are giving you that issue and won't complete, then there is really only one option left.  Uninstall the game then reinstall it.  To save what you have, move the The Sims 4 folder out of EA Folder to somewhere else on your computer.  Once the reinstall is complete.  Start the game and then a new game.  Make and place the sim.  Then save and exit.  Copy your old saves folder and let it overwrite the new one.  Then start the game again and try to enter a lot.  If it works, then quit, move your old mods and tray into the new folder.  Let them overwrite what's there.  The test again.  You should be able to pick back up where you were playing after that.

    Hope this helps. 

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