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daddy_talie's avatar
daddy_talie
Seasoned Newcomer
10 months ago

click and drag not working in create a sim

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.110.265.1230
What expansions, game packs, and stuff packs do you have installed? horse ranch, growing together, high school years, cottage living, cats and dogs, seasons, city living, get to work, get famous, island living, discover university, get together, snowy escape, eco lifestyle, vampires, my wedding stories, dream home decorator, parenthood, dine out, spa day, out door retreat, jungle adventure, Moschino, tiny living, laundry day, vintage glamor, backyard stuff, my first pet, toddler stuff, movie stuff, fitness stuff, bowling night, romantic garden, spooky stuff, luxury party, paranormal , nifty knitting, modern luxe, greenhouse haven, bathroom clutter, everyday clutter, pastel pop, desert luxe, blooming rooms, bust the dust, modern menswear, little campers
Steps: How can we find the bug ourselves? in create a sim whenever I try to edit features of sim or turn the camera
What happens when the bug occurs? not able to use click and drag. whenever I try to edit features it does nothing or only goes to the most extreme change. when I try to turn camera it dosnt work or will go extremely slow one direction
What do you expect to see? try and click and drag to change features of sim or change camera
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

makes game basically unplayable because I cannot use create a sim. started in August. have tried uninstalling and reinstalling game and repairing game multiple times with no help

5 Replies

  • Hi @daddy_talie 

    Try the following

    • Close the game
    • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    • Repair the game
    • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    • Start a new save game
    • Check if you still have the error
    • Report back with your results for further steps on how to get your stuff back.
  • daddy_talie's avatar
    daddy_talie
    Seasoned Newcomer
    10 months ago

    I started a new game but in it click and drag was still not working. I tried with a mouse and with the track pad.

  • daddy_talie's avatar
    daddy_talie
    Seasoned Newcomer
    10 months ago

    that's not quite what I'm seeing. I'm able to grab a specific body part but once im holding it I can't make any changes. it will just do nothing or make a quick change to the most large setting for that body part or the highest placement (like with eyes).