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MollyL09's avatar
MollyL09
New Novice
3 months ago

Dine out not working- help

I can’t open my restaurants. I’ve brought different restaurant lots, I’ve even tried to build a basic room and added all the required furniture and staff, but when I click to open it nothing happens and it remains closed.  
i don’t know what to do and feel like I’ve wasted my money on a game pack that doesn’t work. 

9 Replies

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  • Hi MollyL09 angiemohamed are you guys using mods/cc ?

    Make sure to move the entire mods folder to the desktop, delete localthumbcache file and test on  backup of your save game.

  • angiemohamed's avatar
    angiemohamed
    Seasoned Newcomer
    3 months ago

    no mods, even uninstalled sims and reinstalled, tried everything i think its a true bug from the update 

     

  • MollyL09's avatar
    MollyL09
    New Novice
    3 months ago

    Hi thanks for your message, I use mods yeah and cc? 

  • MollyL09's avatar
    MollyL09
    New Novice
    3 months ago

    It’s really annoying when we spend money on it and it doesn’t work :(

  • MollyL09's avatar
    MollyL09
    New Novice
    3 months ago

    Was it working ok for you before the update? I brought it the same day as the update 

  • MollyL09's avatar
    MollyL09
    New Novice
    3 months ago

    I’ve tried but still isn’t working for some reason 

  • I tested this earlier and have no issues opening and closing my restaurant

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    Best is to delete the ones you have, then trigger the error and check if new ones are created.

    If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.