Error Code: 110:8335b13c:8d356b80.
Hi! I have been having trouble with playing the game. I've gotten this error code 110:8335b13c:8d356b80 for the past two days. I have used my mod manager to take out the old cc and update one cc, but...
Forum Discussion
@jeanieju Please test without mods at all: Exit Sims 4 then drag your Mods folder to your desktop. Then delete the file called localthumbcache from Documents > Electronic Arts > The Sims 4. If you think you might accidentally forget to exit without saving after testing, copy your Saves folder to your desktop too, to back it up. Now open Sims 4 and see if you still have the problem. If you don't, you can start the process of figuring out what from your Mods folder was causing it.
I still have the problem after removing all my mods/cc. I even deleted localthumbcache and when I open the game, it won't let me do any gameplay at all. It's the same error code every time.
Try the following
- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
- Close the game again
- Copy JUST your save game from Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old\Saves to Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4\Saves
- Start your save
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.
Tired this and it still pops up, i have no mods or trays just my saves and the error is still there.
- @bresylney Do you have the exact same number ?
Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?
Best is to delete the ones you have, then trigger the error and check if new ones are created.
If that is the case, please upload them to a new post in this thread.
Please either create a .rar file to upload or copy/paste the content into your post.
Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.
