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KoDaoftheKin's avatar
KoDaoftheKin
Seasoned Newcomer
3 days ago
Solved

Gallery,Nature’s Calling event,Scenarios errors

Greetings. I've had a problem with the Gallery for almost 3 weeks now, I can't connect to Gallery (yes, both EA app and in-game ˝online social features access˝ options are checked and i am online) and i can't claim rewords from Nature’s Calling event so i can finish it. After the update from 01.07. I don't even have scenarios, only blank window. I played the event until the update (start of week 2) and after that I am not able to log in to the gallery, and the event itself has disappeared from the main menu, not only the in-game option. I tried everything. I deleted EA app and Sims 4 multiple times, made ˝old˝ folder and repair game, cleared cache (both), deleted localthumbcache.package, tray and mod folders are empty or deleted. I tried so many different solutions and nothing helped. It even appeared that my graphics are not supported even though I already played with it (I managed to solve it)

 Did I miss or skip something that could help me? Thank you

2 Replies

  • KoDaoftheKin's avatar
    KoDaoftheKin
    Seasoned Newcomer
    16 hours ago

    Hello! Let me say right away that the problem is solved. I tried your recommendation one more time and when I got to the try phone Hotspot I remembered to turn off the Wi-Fi this time and it worked! 

    Now I need to find why there is a problem ....internet/firewall or something different 

    As for the scenarios, as soon as I created the screenshots, they appeared. I don't know if I didn't give them enough time to read or something, but that was also resolved.

    Thank You