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JonahSparkles's avatar
JonahSparkles
Seasoned Novice
21 days ago

Game ruined after July 10th update

My whole game my world, my towns my sims my creations are all gone after the update automatically last night around like 8pm now when I open it the game it’s a bunch of random sims in the picture and it says new game, my packs I bought are still exsisting, my mods for sims is still existing, now I’m very sad please fix my game I miss all my sims i made.also the stuff from my gallery not online gallery is all gone too it’s like the game just got rid of everything of mine that I made , especially my sims their all gone the characters I made. 

21 Replies

  • JonahSparkles​  It's not a bug, it's some kind of system issue.  As for why it happened, it's very difficult to tell after the fact.  I could speculate, but that wouldn't be useful since it wouldn't change the outcome.

    Please run the search, if you're still interested, and let me know what you find.

    For the sake of future prevention, please let me know where you've installed Sims 4.  You can see the location in the EA App, under Sims 4 > Manage > View properties.