Re: Game Data Incomplete, grey llamas, red and white sims, broken textures
Hi all,
I’m having a serious issue with my Sims 4 game (on Mac) where lots are loading with llama placeholders, Sims appear red-and-white checkered with question marks, and some lots show up as rainbow-colored boxes with question marks. I normally play with mods and CC, but I’ve already removed everything and tested the game in a completely clean state — the same problems are still happening. Even when I try to create a brand-new Sim in CAS, they appear checkered with missing textures and question marks, like the game can’t load basic assets.
Here’s what I’ve tried:
- Removed the Mods, Saves, and Tray folders
- Deleted localthumbcache.package and other cache files
- Repaired the game using the EA App
- Renamed the Sims 4 folder to let the game generate a fresh one
- Fully uninstalled the game and manually deleted leftover files from Applications and Library
- Reinstalled just the base game with no saves, no custom content, and no mods
Even with a clean install and a brand-new save, the issue is still there. At this point, I’m not sure if it’s a deeper installation issue, something cloud-based, or account-related. Has anyone else experienced this or have any advice? I’d really appreciate any help.