Product: The Sims 4Platform:PCWhich language are you playing the game in? EnglishHow often does the bug occur? Every time (100%)What is your current game version number? Up to dateWhat expansions, game packs, and stuff packs do you have installed? All Expansion packs, half of the Game packs and no Stuff packs. Steps: How can we find the bug ourselves? Click on your sim or try to have your sim interact with another simWhat happens when the bug occurs? When I try to click on my sim or other sims, it makes the click noise but the social menu never pops up.What do you expect to see? I expect the social menu to appearHave you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure I played my game this morning around 9 and it worked fine. I exited the game for 2 hours and when I came back I was unable to click on my sim or have my sim interact with any other sims. They can interact with all objects completely fine. I have mods installed but this issue occurs without them enabled, I also have tried making a new save file with the same sims and I get the same thing. What is causing this?

@funnysimmer13 When first loading into your household (you seem to have only one played one?) I'm getting an error code with a different LE than you.The LE I got should be fixable with this mod: https://www.patreon.com/posts/mod-milestone-81237568 (File 2: CC/Mod Object Fix)Could you try this ?

My sims cant interact with themselves or other sims

14 Replies

crinrict
Hero+
8 months ago
Hi @funnysimmer13

Try the following

Close the game

Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old

Repair the game

Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry.

Start a new save game

Check if you still have the error

Report back with your results for further steps on how to get your stuff back.
funnysimmer13
8 months ago
I tried this, and it worked with a new save, but when I moved my old safe file over to the new Sims 4 folder, I got an endless loading screen when trying to load into my household.
crinrict
Hero+
8 months ago
@funnysimmer13

Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

Best is to delete the ones you have, then trigger the error and check if new ones are created.

If that is the case, please upload them to a new post in this thread.

Please either create a .rar file to upload or copy/paste the content into your post.

Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.
funnysimmer13
8 months ago
Spoiler
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>833dbb7f80d297ff673fa92a</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-11-21 16:50:15</createtime><buildsignature>Local.Unknown.Unknown.1.110.311.1020-1.300.000.196.Release</buildsignature><categoryid>cpp_message.py:107</categoryid><desyncid>833dbb7f80d297ff673fa92a</desyncid><systemconfig/><screenshot/><desyncdata>Exception occurred while attempting to populate a repeated field: (ValueError: Value out of range: 4294968076)
Traceback (most recent call last):

 File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped
 File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap
 File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper
 File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper
 File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect
 File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up
 File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1682, in update
 File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 261, in on_enter
 File "T:\InGame\Gameplay\Scripts\Server\sims\household_manager.py", line 89, in load_households
 File "T:\InGame\Gameplay\Scripts\Server\sims\household_manager.py", line 238, in load_household_from_household_proto
 File "T:\InGame\Gameplay\Scripts\Server\indexed_manager.py", line 195, in add
 File "T:\InGame\Gameplay\Scripts\Server\objects\object_manager.py", line 99, in call_on_add
 File "T:\InGame\Gameplay\Scripts\Server\distributor\system.py", line 302, in add_object
 File "T:\InGame\Gameplay\Scripts\Server\sims\household.py", line 1149, in get_create_op
 File "T:\InGame\Gameplay\Scripts\Server\distributor\ops.py", line 2446, in __init__
 File "T:\InGame\Gameplay\Scripts\Server\distributor\ops.py", line 293, in __init__
 File "T:\InGame\Gameplay\Scripts\Server\distributor\ops.py", line 1702, in write
 File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 107, in Setter
ValueError: Value out of range: 4294968076rtim=0
Client Session Time: 69.18 
Num Save Errors: 0 
Num Load Errors: 0 
Current Game State: 0x96d01090 
LoadingScreenActiveFlag: 1 
Origin Version: 13,340,0,5853 
Modded: False 
SystemInfo: Windows 11 10.0.22631 GPU: AMD Radeon(TM) RX Vega 10 Graphics 27.20.1028.1, GUID: B8FE0970-7DA1-11ED-9606-9178395DA656 
</desyncdata></report>
<report><version>2</version><sessionid>833dbb7f80d297ff673fa92a</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-11-21 16:50:15</createtime><buildsignature>Local.Unknown.Unknown.1.110.311.1020-1.300.000.196.Release</buildsignature><categoryid>cpp_message.py:107</categoryid><desyncid>833dbb7f80d297ff673fa92a</desyncid><systemconfig/><screenshot/><desyncdata>Exception occurred while attempting to populate a repeated field: (ValueError: Value out of range: 4294968076)
Traceback (most recent call last):

 File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped
 File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap
 File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper
 File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper
 File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect
 File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up
 File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1682, in update
 File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 261, in on_enter
 File "T:\InGame\Gameplay\Scripts\Server\sims\household_manager.py", line 89, in load_households
 File "T:\InGame\Gameplay\Scripts\Server\sims\household_manager.py", line 238, in load_household_from_household_proto
 File "T:\InGame\Gameplay\Scripts\Server\indexed_manager.py", line 195, in add
 File "T:\InGame\Gameplay\Scripts\Server\objects\object_manager.py", line 100, in call_on_add
 File "T:\InGame\Gameplay\Scripts\Server\indexed_manager.py", line 328, in call_on_add
 File "T:\InGame\Gameplay\Scripts\Server\sims\household.py", line 1164, in on_add
 File "T:\InGame\Gameplay\Scripts\Server\distributor\system.py", line 302, in add_object
 File "T:\InGame\Gameplay\Scripts\Server\sims\household.py", line 1149, in get_create_op
 File "T:\InGame\Gameplay\Scripts\Server\distributor\ops.py", line 2446, in __init__
 File "T:\InGame\Gameplay\Scripts\Server\distributor\ops.py", line 293, in __init__
 File "T:\InGame\Gameplay\Scripts\Server\distributor\ops.py", line 1702, in write
 File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 107, in Setter
ValueError: Value out of range: 4294968076rtim=0
Client Session Time: 69.18 
Num Save Errors: 0 
Num Load Errors: 0 
Current Game State: 0x96d01090 
LoadingScreenActiveFlag: 1 
Origin Version: 13,340,0,5853 
Modded: False 
SystemInfo: Windows 11 10.0.22631 GPU: AMD Radeon(TM) RX Vega 10 Graphics 27.20.1028.1, GUID: B8FE0970-7DA1-11ED-9606-9178395DA656 
</desyncdata></report>
<report><version>2</version><sessionid>833dbb7f80d297ff673fa92a</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-11-21 16:50:40</createtime><buildsignature>Local.Unknown.Unknown.1.110.311.1020-1.300.000.196.Release</buildsignature><categoryid>enum.py:181</categoryid><desyncid>833dbb7f80d297ff673fa92a</desyncid><systemconfig/><screenshot/><desyncdata>[manus] drama_schedule_service failed to handle on_all_households_and_sim_infos_loaded due to exception (KeyError: "<enum <class 'int'>: DramaNodeScoringBucket> does not have value 2235066562")
Traceback (most recent call last):

 File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped
 File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap
 File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper
 File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper
 File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect
 File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up
 File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1682, in update
 File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 289, in on_enter
 File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 454, in on_all_households_and_sim_infos_loaded
 File "T:\InGame\Gameplay\Scripts\Server\drama_scheduler\drama_scheduler.py", line 720, in on_all_households_and_sim_infos_loaded
 File "T:\InGame\Gameplay\Scripts\Server\drama_scheduler\drama_scheduler.py", line 720, in <setcomp>
 File "T:\InGame\Gameplay\Scripts\Core\enum.py", line 47, in __call__
 File "T:\InGame\Gameplay\Scripts\Core\enum.py", line 181, in _get_unknown_value
KeyError: "<enum <class 'int'>: DramaNodeScoringBucket> does not have value 2235066562"rtim=0
Client Session Time: 69.18 
Num Save Errors: 0 
Num Load Errors: 0 
Current Game State: 0x96d01090 
LoadingScreenActiveFlag: 1 
Origin Version: 13,340,0,5853 
Modded: False 
SystemInfo: Windows 11 10.0.22631 GPU: AMD Radeon(TM) RX Vega 10 Graphics 27.20.1028.1, GUID: B8FE0970-7DA1-11ED-9606-9178395DA656 
</desyncdata></report>
</root>
ZZinlioxx
8 months ago
Hey, did it ever work? I'm having the same problem now.. if so can you tell me how you did it?
crinrict
Hero+
8 months ago
@funnysimmer13 Sorry, seems I missed this.

Would you be willing to share your save with me ?

If so, please zip your saves folder and upload it somewhere like dropbox, googledrive or OneDrive and PM me the link.

@ZZinlioxx Do you have the same lastException ?
funnysimmer13
8 months ago
Here is the first save this happened in, I then tried to play another save and it happened there too. https://drive.google.com/file/d/1sgAiKtkLhwB0H08Pe71vVuf-F-KZAidW/view?usp=sharing
funnysimmer13
8 months ago
Haven't found a solution yet, Please let me know if you find one.
crinrict
Hero+
8 months ago
@funnysimmer13 could you make that public ? If you don't want people to have your save, it's best to just DM me the link.
funnysimmer13
8 months ago
I've updated it https://drive.google.com/file/d/1sgAiKtkLhwB0H08Pe71vVuf-F-KZAidW/view?usp=sharing