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wutthescallops's avatar
wutthescallops
Newcomer
2 days ago

PC Game Crash

I've been playing The Sims 4 on my PC for at least 3 years now. I have never had this many crashes ever since I started playing the game. Ever since the new Fairy pack came out (I bought it and have it downloaded), I've had multiple crashes occur (the whole game shuts off). Up until today, the only mods I've ever had downloaded were the MCCC mods. I also, in the new world that came in the pack, experience very low FPS and laggy gameplay. Again, this has never happened to me before. I've noticed that the crashes usually happen when I'm either leaving CAS or travelling through lots (mostly after building a lot). I've also repaired the game a couple of times. I just want to know if there's a fix or if anyone else is experiencing the same. 

custom content (cc)
lag
mods

1 Reply

  • crinrict's avatar
    crinrict
    Hero+
    2 days ago

    Hi wutthescallops​ 

    Please test your issue on a vanilla game

    To verify on a vanilla game, move your mods folder to the desktop and delete the following files from your user folder.

    -  localthumbcache
    -  Any lastException Files
    -  Any LastCrash files.

    Test a backup of your save as you will loose all cc on the save and see if the same error occurs, then report back.

    Please provide your DxDiag if the crashing continues with no mods/cc

    - Press Windows-Key + R
    - Type: DxDiag
    - Click on Save all Information.
    - Attach the Text File to your post

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