Re: 2 problems: My game is stuck on the loading screen and broken romance interactio
It stays stuck if I try to load it and if I try to resume
Forum Discussion
17 Replies
- @iiPrimeRxses can you start a new save ?
- @crinrict So like a new save starting from CAS? I tried that too but it doesn’t work. After I select the season and household it doesn’t load after.
Try the following
- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Repair the game
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. Be aware that your claimed event rewards will also be gone for the time being but you will get them back with your other things.
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.
- @crinrict I tried this and it worked! But my romance interactions still aren’t working well
- @iiPrimeRxses Did you copy anything back yet or is this on a new save game ?
- @crinrict I copied everything back
- @iiPrimeRxses Please try your save game with just the save copied back and nothing else. Make sure to copy it over so you still have a backup.
- @crinrict I did nothing else was brought over to the new save just the cc and I tested it to see if that was the issue but it wasn’t.
- @iiPrimeRxses So you tested your save without the cc and that didn't work and then you brought the cc back or did you just copy cc and saves back and then test ?
- @crinrict Well when I tested it with the cc the romance was still broken so I just ended up bringing the cc back.
- @iiPrimeRxses And it's broken on the new save you tried as well ? With every Sim or just some ?
- @crinrict I think with every sim because with my other sim when I tried to get them to woohoo they kinda just stood there until I did it a couple of times. Even though the problem is that with my main sim that’s a teenager she would just sit down and stand up repeatedly and not do the interaction. The problem is still in the new save.
- @iiPrimeRxses Sorry, RL got in the way :D
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Bit at loss what else to suggest. Since it's not save related it won't help much to look at your save game.
When you put your saves back, did you have any other folders in there other than the saves ? Scratch folder or folders from mods ? If so, did you put them back as well ? - @crinrict I just copied my whole save folder from my old one to the new one. I’m not sure what a scratch folder is.
- @iiPrimeRxses It's a folder within the saves folder that should only be there while you're playing.
Could you check which folders you have when the game is not running ? If you have a folder called scratch within the saves folder, delete that. @crinrict I have one scratch folder. I’ll try deleting it. Well when I deleted the folder my sims just stand there instead of sitting down and sitting up the romance option still never gets done. I guess it’s small progress 🤷🏾♀️
- @iiPrimeRxses I don't know. Maybe someone else has further ideas.
