Forum Discussion

Re: SIMS 4-my gallery only shows maxis content

@nysanur1224  Please load the game to the Main Menu (where you can choose to load a save or start a new one), find the version number along the bottom of the screen, and copy it into a post.  I'd like to see the full version, i.e. 1.xx.xxx.xxxx.

4 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @nysanur1224  You're running the Legacy Version of Sims 4, which has no access to the Gallery or to other online features.  That's why you can only see Maxis content.

    Are you sure your computer needs to run the Legacy Edition?  A Mac that can run the standard version of Sims 4 usually does so, even if the LE is installed.  But occasionally a file will get deleted and the LE will launch instead.  If you're not sure whether your Mac supports Metal and can therefore run the standard version of Sims 4, please post its full specs, including operating system, as described here:

    https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396#M162

  • nysanur1224's avatar
    nysanur1224
    5 years ago
    @puzzlezaddict thank you so much i had no idea! i'm trying to reinstall the game without legacy edition and my laptop is only 5 years old so i hope it works
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @nysanur1224  A 2015 Mac should support Metal, but the OS needs to support Metal as well.  So you'll need to be running El Capitan or later.  The game performs poorly in anything below High Sierra though, so if you do need to upgrade the OS, consider going to at least High Sierra.