Re: sims deletes my houses and families
@jlfshh, I'm sorry you are having a difficult time. 😢 Hopefully we can help you! 🤞
(We will often ask if a player who is having problems uses Mods or Custom Content (CC). What those things are, are items not made by EA/Maxis that are added to the game. CC are items like special hair, clothing, skin textures, makeup, or furniture, etc. that change the look of your game. Mods are something that changes gameplay or other abilities in the game, like making your households have more than 8 Sim in them, or adding new abilities to your Sims, or somehow changing the way the game functions. While EA gives us the ability to use these items if we wish, they cannot support using them, as there are actually thousands of Mods/CC items and it would be impossible for EA to design the game around all of them! 😞
The problem with CC/Mods is that every time EA updates the game with a patch, many Mods or CC become outdated and cause problems in the game. ☹️ So, whenever someone has a problem in the game, we need to determine if they use Mods or CC , and if so , are the Mods/CC interfering with the game. If they Mods/CC are causing a problem then that item must be removed and replaced with an updated version if possible.)
Since you didn't even know what CC or Mods were, then you probably don't have any in your game and don't have to worry about them!!! 🙌😇
When you went to play your house and family the next day after saving, did you press the Load Game button or the New Game button?
When you made your house, did you just save the game with the Sims in it in Live Mode, or did you save it from Build/Buy Mode? 🤔