Forum Discussion
Bonxie_MCCC
2 years agoSeasoned Ace
@25a8f84935497250 Just for clarification: You posted the issue here in the mods sections, so I'm assuming you're using mods in your game, correct?
2 years ago
Hi, oh no, sorry, I don’t use any mods. It is the first post I wrote here, so I guess I made a mistake with the section🙈.
- Bonxie_MCCC2 years agoSeasoned Ace
Don't worry, you did nothing wrong. There is only a difference in troubleshooting modded and vanilla games. If I would suggest you to test your game without mods, that would be quite useless in your case.
If you haven't tried this before, you might reset your user folder.
As always make a backup of your game data before you start tweaking your game to have a fallback option if you don't like the result.
- Go to your user folder, you usually find it in \Documents\Electronic Arts. It's the folder called "The Sims 4".
- Move this folder to your desktop or another location of your choice. Just be sure to move it to a place you can easily remember. Do not copy or delete anything.
- Launch your game. The game creates a new "The Sims 4" folder with default files and folder structure during startup. Your game will now probably work flawless. Create a household and test whether everything works.
- Shutdown your game and copy your saves folder from the moved "The Sims 4" folder to the newly created one and check whether your saves also work.
- If everything is fine, you can also copy back your other user data (like Tray, Screenshots etc.). Please do not simply overwrite the newly created "The Sims 4" folder with your old one. It's the trick to have those new files and folders in there, while your old ones are probably somehow damaged.
I hope that this procedure can help you.
If you have any further questions, please ask.
About The Sims 4 Gameplay Questions & Issues
Get help and answers to your gameplay questions and issues in The Sims 4.20,232 PostsLatest Activity: 8 minutes ago
Community Highlights
Recent Discussions
- 40 minutes ago
- 3 hours ago
- 4 hours ago