Sims - Get Famous pack purchased but no available to download

Hi @daisychain08

the EP is releasing at Midnight your time. You will need to wait some more.

I've pre-ordered it as well. As long as it's showing in your orders, it's unlikely it's a scam.. It is irritating that it shows two different release dates though.. Wish Origin would give us a specific time and/or date we can expect it to be available for download. 

Mine is similar. I know my order has completed as I got an email to confirm it and had the money taken. And on the Origin app it says iI have "unlocked" the game, but wont let me download. The release date on mine says 15th, so surely it should be available by now. Ive not seen the date as 16th yet though. 

http://simscommunity.info/2018/11/01/countdown-to-the-release-of-the-sims-4-get-famous/

having a look at this link, it appears its based on time zone as to when it gets released. so a bit of false advertising thre really i think. oh well. 

@gudgrl87 @hellokitty1890 @Hennerrz

merged your posts with existing thread.

Origin says it releases November 15th but everywhere I look says the 16th. Looks like we have to wait.

Ok, I read November 15th as well, I thought I was going crazy.

Hi, I put in my product code for the Get Famous expansion pack, and it shows that I own it, but wont give me the option to install, it just says "Read More" "Unlocked" and "Details", if someone could give me a solution that would be great.

Same. I am an adult capable of waiting an extra day but the point is I looked at my bank account, it's been processed, my game states I already own the content & that it's available for download 11/15/18. So I'm chiming in to reiterate it's the principle of doing good business.

Well, it is being released on the 15th but when differs depending on what time Zone. 😉  But EA has been doing this for a long time, yet it seems that there is more confusion this time around. 🤔  I remember this with TS2 and TS3 as well. 😕

The Sims Community site has a countdown.  The New York time zone has an hour and a few minutes left!  🥳