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did anyone get anywhere with this? I purchased the game and was playing fine, had the issue mentioned if I was playing for a long time so would leave it a while and come back, but after the latest update, no houses at all show up. The household is just stood outside an empty plot. I have uninstalled and reinstalled the game. Same issue. The only thing left to try for me so far is a factory reset (when I find out how to do this) and after that I think I will just have to get a refund. Using a windows 10 PC, no mods etc.
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
You can attach the txt file to your post directly.
Also could you check if your houses are still visible if you go to build mode directly from the map ?
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