Forum Discussion

5 Replies

Replies have been turned off for this discussion
  • @churney123 Are you playing with Mods or Custom Content? If so. please try the following:

    Spoiler
    Close your game. Move your Mods folder from your "The Sims 4" folder [Documents > Electronic Arts > The Sims 4] to your desktop (save it for reference) and delete the localthumbcache.package file in your “The Sims 4” folder. Then check in a new game save to see if this issue is still occurring. You can test without saving.

    If that's not the issue or you don't have Mods or CC, you could try running a game repair, and making sure the game is fully updated to see if either of those fixes the issue.

  • SheriGR's avatar
    SheriGR
    Hero
    7 months ago

    @churney123  Both as-in updated the game and ran a repair?

    Do you use Mods or Custom Content? If so, did you try the removal test I mentioned?

    Are you on PC or Console?

    Also, did this start happening after a game update or any other change? Does this happen if you sim enters other lots?

  • sbourne0's avatar
    sbourne0
    Seasoned Newcomer
    4 months ago

    I'm also having the same exact issues. Which is super frustrating and I've done all the troubleshooting possible :(.