Forum Discussion

HisKoalaBear's avatar
HisKoalaBear
Seasoned Novice
2 months ago

Won't load after choosing a house to play

It loads my save file. But when I choose a household to play, whether it's an NPC or a sim I've made, it goes to the loading screen but won't go any further. When I open I open the task manager, it doesn't show that the game has crashed. 

5 Replies

  • wlilzplays's avatar
    wlilzplays
    Seasoned Novice
    2 months ago

    Mines doing the same atm!! Done it with and without mods and even cleared space on my pc, nothing is working - I think it's from the new update as I've seen a few people post about this. Hopefully ea can resolve ASAP, need to make new content and can't until this is fixed ! 🙁

  • Hi HisKoalaBear​ brujjittabella​ Trombonfamiljen​ wlilzplays​ 

    Try the following

    - Close the game
    - Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    - Repair the game
    - Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    - Start a new save game
    - Check if you still have the error
    - Report back with your results for further steps on how to get your stuff back.