Forum Discussion

HisKoalaBear's avatar
HisKoalaBear
Seasoned Novice
2 days ago

Won't load after choosing a house to play

It loads my save file. But when I choose a household to play, whether it's an NPC or a sim I've made, it goes to the loading screen but won't go any further. When I open I open the task manager, it doesn't show that the game has crashed. 

9 Replies

  • wlilzplays's avatar
    wlilzplays
    Seasoned Newcomer
    2 days ago

    Mines doing the same atm!! Done it with and without mods and even cleared space on my pc, nothing is working - I think it's from the new update as I've seen a few people post about this. Hopefully ea can resolve ASAP, need to make new content and can't until this is fixed ! 🙁

  • Hi HisKoalaBear​ brujjittabella​ Trombonfamiljen​ wlilzplays​ 

    Try the following

    - Close the game
    - Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    - Repair the game
    - Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    - Start a new save game
    - Check if you still have the error
    - Report back with your results for further steps on how to get your stuff back.

  • shay9821's avatar
    shay9821
    Newcomer
    13 hours ago

    Reporting now, as I am having the same problem.

    Game boots fine. Created a new household, was able to move-in and access the lot.

  • crinrict's avatar
    crinrict
    Hero+
    13 hours ago

    Hi shay9821​ 

    can you copy over just your save game that didn't work before ? Make sure to copy it so you still have a backup of the save game.

    You basically copy it from Documents\Electronic Arts\The Sims 4_Old to the newly create folder Documents\Electronic Arts\The Sims 4

    After that, load the save game and see if it still works.

    I'm off to bed now but I'll check back tomorrow.

  • Jadm4Everr's avatar
    Jadm4Everr
    Seasoned Novice
    12 hours ago

    crinrict​ I followed your instructions as well. After reinstalling, marking the old Sims file in the Docs folder as old, and launching the fresh install to allow it to recreate the new Sims folder, I was able to drag my old save over and open it.  It's vanilla - no mods are on and I need to completely redo my settings.
    Thank you. Since I've already updated all my mods, I'll continue to tinker with that part to see if I can integrate them.

  • Followed all instructions - it was an outdated SAC mod 😅 tysm!