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lilly_season's avatar
lilly_season
New Rookie
4 months ago
Solved

ReShade/GShade .dll deleted when Sims 4 loads

From Today my Gshade won´t show up in game. Is anybody else having the same problem?

I´ve tried reinstalling it multiple times but nothing works.

edited title for visibility.  -puzzlezaddict

  • Hey all!

    Thanks for bringing this to our attention. We found that this issue was an unintended side effect of a recent update to the EA app and how it handles certain DLL types. 

    Installing the latest available version of the EA app should resolve the problem; you also might need to reinstall your shader mods after updating the EA app. 

26 Replies

  • SnarkyWitch's avatar
    SnarkyWitch
    Seasoned Ace
    4 months ago

    I didn't have to roll back to a previous version of the EA App. Reinstalling the current version worked for me.

  • elderrwisp's avatar
    elderrwisp
    Seasoned Newcomer
    4 months ago

    Hello! I wanted to start off by saying I am relaying experiences from other users. I encourage those who have been affected by this issue to bring attention to it in the comments below as my game has not been affected yet. With the new Enchanted by Nature update, several people have mentioned that their reshade or gshade has stopped working. (Example in the first attachment.) While this isn't apart of the game, reshade and gshade is a tool used by many people, myself included, to help share edits across different platforms. Many people have vocalized taking a step away from the franchise if this add-on is no longer available. I've also attached as a potential fix for now until EA is able to create a patch, however it would be amazing if the Sims team is able to address what might be the root cause of this sudden change. Thank you so much for your time!

  • I was advised this was possibly the best place to make a thread about an issue that seems to have started affecting quite a few players over the past week.

    Players started noticing when they loaded their games ReShade wasn't present. Upon investigation, it seems that the ReShade dll (which is the file that injects ReShade into the game process, enabling it to work) is being deleted when the game is opened.

    Further investigation suggests this is linked directly to the version of EA App that ends with the version number 6019. For the moment, not all players have this version of the app, and they are unaffected. Additionally, if affected players uninstall EA App and then redownload it, it is reverting back to a previous version (usually ending 6009), and ReShade works again for them. Eventually, however, for some EA App will silently update in the background to the new version again, and the dll is deleted again.

    We are assuming this is the result of some sort of anti-cheat that has been added to EA App, which has caught up The Sims 4 by accident. Obviously TS4 isn't an online competitive game, and it's one where cheating is positively encouraged, as is of course modding and using custom content. We think, therefore, that it must be a mistake that TS4 is subject to this (if it is, in fact, what's causing the problem in the first place).

    It would be useful to get confirmation from EA and/or Maxis about the cause of this, if it is indeed because of anti-cheat, and whether we can find a path to exempting ReShade for TS4 (via a whitelist - which may need updating each time a new version of ReShade is released). Players of other games have in the past been successful in getting ReShade whitelisted, and we hope that if indeed that's what's happening here it can be the case for us too.

    Note: this seems to be happening across Windows versions, across GPU vendors, and through a process of elimination seems solely linked to the 6019 version of EA App.

    For background: ReShade is a free tool that allows players to add post-processing effects to their games (think a little like Instagram filters). It is widely used and respected across hundreds if not thousands of games, and has been around for a decade (even longer if you count its precursor, SweetFX). ReShade has over the years gained a huge user base among Sims players, so much so that there has been a lot of anguish over the prospect of not being able to use it anymore. For a game that has such a vibrant and active fan base that revolves around making visual content - either through videos or screenshots - as well as countless modders and custom content creators using it, being able to continue to use ReShade is very important to them. In many respects, ReShade can be thought of as the biggest and most popular TS4 mod.

  • EA_Cade's avatar
    EA_Cade
    Icon for The Sims Team rankThe Sims Team
    4 months ago

    Hey all!

    Thanks for bringing this to our attention. We found that this issue was an unintended side effect of a recent update to the EA app and how it handles certain DLL types. 

    Installing the latest available version of the EA app should resolve the problem; you also might need to reinstall your shader mods after updating the EA app. 

  • luthienrising's avatar
    luthienrising
    Hero+
    3 months ago

    itsmemeulous_fav​ If you're having a different problem with Gshade, first try a game repair then reinstalling Gshade following its instruction. If that doesn't work, you'll need support from the Gshade people.