Forum Discussion
EA_Solaire
Community Manager
20 days agoHi Amelloword
What exactly isn't working, are you not seeing the pack in your game?
Amelloword
4 days agoRising Newcomer
I am seeing that my pack was purchased but if I try to adopt a cat/dog in game the option does not appear
- EA_Solaire3 days ago
Community Manager
Amelloword Is the pack fully installed to your console? Try these steps:
- Restore the licenses on your console
- Go to your Game Library
- Scroll to Your Collection
- Select The Sims 4
- Scroll down to Add-Ons and locate your DLC here
- Select the DLC in this list and select Install
- When the download finishes, let your new content install and restart The Sims
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