Multiple packs that have purchased have been getting removed and items from my creations are being deleted. I paid for these items and I have owned them for months/ years! what is going on? it's like you all are deleting the packs and their content.
I worked so hard on my creations I could cry rn 😢
I’ve done that numerous of times and I’ve uninstalled and reinstalled the game also.
Community ManagerTry the following to be sure your DLC is fully installed:
I’m having the same issue on ps5 and I can’t access of my households that have the missing contents. It will go back to the main menu every time 😒😖.
Community ManagerWhich platform are you playing on?
Community Manager
