DLC's gone?
So, I have lost A LOT of my DLC's on my sims playstation 5. I owned almost every single pack and they just started saying that I dont own them any longer. For example currently it says I own island...
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EA_Solaire
Community Manager
Community ManagerHeya Monelle19 1a07f1058bbd2202 Crocodile13245
First please check that all your DLC is fully installed to your console with the steps here:
- Restore the licenses on your console
- Go to your Game Library
- Scroll to Your Collection
- Select The Sims 4
- Scroll down to Add-Ons and locate your DLC here
- Select the DLC in this list and select Install
- When the download finishes, let your new content install and restart The Sims
If you're still being asked to purchase these packs, please check the transaction history on your PSN account to verify that you're logging into the same account you had originally purchased these packs on.
What do I have to do if the Island Living-pack says installed but also that I still have to buy it even though I bought it some time ago? I have also checked the transaction history on my PSN account, and its still there...
- EA_Solaire
LooneyMacaroony Did you fully purchase Island Living or were you accessing that from the PS Plus catalog? It's since been removed from the PS Plus catalog, so you'd need to purchase it if that's how you were playing.
EA_Solaire so I’m having a similar issue as well, I have bought 5 packs and can confirm bc they are in my transaction history for 39.99$ and it shows that I still need to purchase it on the game, I have restored licenses uninstalled and reinstalled and still nothing, I even have a saved game with said packs it said I’m missing content and I’m baffled, I’ve tried contacting ps support but good luck with that they just show you videos of how to fix your problem you can’t actually chat with an agent and explain the stuff you bought is now gone and trying to make me rebuy it. Like wtf
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