Expansion Packs and game add-on’s not working/loading

I recently got a new Xbox console and switched all of my games and data over via network transfer. I own the sims 4 but have a physical copy(game disc), when I open the game and tried to load one of my save files, I got a message saying “game data incomplete”. I exited to the main menu and looked at my gallery and to my surprise almost all the cloths on my sims and furniture in my households in my save files weren’t loading. It says that the expansion packs that I used are “not owned” even though they are already installed on my console. I did some research and people with the same issue said to not uninstall the add-ons because that would just make it worse. I also made sure that my new console was set to my home console like others suggested. After every attempt to get the add-ons to load ,the game still won’t register that I already own them and they are already installed. I don’t know what to do, and just want to play the game. Can anyone help ? :(