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LizziQueens30's avatar
LizziQueens30
Seasoned Newcomer
25 days ago

Information needed

If I was to unsaved my game data for sims since I am having a hard time loading the game without having a warning it is taking to long to load. Will I lose the ability to download all my packs I have bought. Which are about 62 add one? When I got on and redownload the game? 

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    25 days ago

    Hi there LizziQueens30​ 

    Deleting your save data will not remove your access to any DLC you own- that DLC is tied with your Xbox account. As long as you're logging into the same Xbox account you purchased your packs on, you can redownload your DLC at any time. 

    You can follow these steps to reinstall your DLC:

    • Highlight The Sims on the dashboard
    • Press the Menu button on the controller
    • Select "Manage Games and Add-ons" 
    • You should see an option here to "Install" your DLC

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